Returns & Exchanges
At The Fleece Company, we want you to be completely cozy with your purchase; if your home textiles aren't a perfect fit, you can return or exchange them within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Package and Ship
Place your items inside the box, ensuring all original inserts are included, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Our team will inspect the returned fleece items within 5 business days of arrival, and your refund will be issued to your original payment method.